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50755 cursussen van Udemy

Customer Journey Mapping: practical step-by-step workshop

Understand your customers | Unpack and map needs and expectations along their buying lifecycle | Excel on CX delivery.Wat je leert: In this highly practical workshop, I take you through a series of steps that will make you explore in depth ..

Doelgroep: Alle niveaus..

Duur: 2 uur in totaal     Taal: Engels    

Customer Onboarding for Ultimate Customer Success

Master the Art of Customer Onboarding in SaaS and Drive Business Success.Wat je leert: What is Customer Onboarding? , The Importance of Customer Onboarding , Customer Onboarding Key Metrics..

Doelgroep: Alle niveaus..

Duur: 1,5 uur in totaal     Taal: Engels    

Customer Relationship Management | A Retail Perspective

The success of your business through managing relationships with customers effectively.Wat je leert: Customer Relationship Management (CRM) , Importance of CRM , Customer Retention & Loyalty..

Doelgroep: Alle niveaus..

Duur: 42 minuten totaal     Taal: Engels    

Customer Retention: Maximise Your Profits

What is your ideal work life? Does the word carefree come to mind?Free from worry and stress of having to make more money to pay the bills each month.Ultimately, a carefree work life is what this course is all about.I want to show you a fas..

Doelgroep: Anyone who wants to increase their sales and profits no matter what level of technical skills you have.,People who want to focus on their work rather than being stressed out on having to find new cust..

Duur: 1,5 uur in totaal     Richtprijs: $194.99     Taal: Engels    

Customer Service English Essentials

Isn't it frustrating when you have to deal with an unhappy customer on the phone, especially when you're using your second language? It can be a big challenge to express yourself clearly and help a customer resolve their problem, while at t..

Doelgroep: Non-native English speakers working in Customer Service,This course is not for native English speakers..

Duur: 7 uur in totaal     Richtprijs: $99.99     Taal: Engels    

Customer Service Foundation

Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. It is no longer sufficient just to know the basics. There have been so many changes in customer expectations and..

Doelgroep: Anyone looking to gain an understanding of the Customer Service Foundation and its practical application in the business environment...

Duur: 30 minuten totaal     Richtprijs: $49.99     Taal: Engels    

Customer Service Fundamentals

There is no such thing as a job today that isn't service-focused, in the sense that everything within a company is being done in support of a customer. This course is an introduction to customer service and its importance in any business. ..

Doelgroep: All levels of participants are encouraged to take this course...

Duur: 3 uur in totaal     Richtprijs: $24.99     Taal: Engels    

Customer Service Mastery: Delight Every Customer

Customer Service: Delight Your Customers with Customer CareMaster Customer Service - delight your customers using great customer care and benefit from lifelong loyalty and referralsDo your customers LOVE you? Do they rave to their friends a..

Doelgroep: Anyone managing a company or team (now or soon) - whether big or small,Someone who wants to do Customer Care or management in their future career,People looking to grow their sales through customer re..

Duur: 2,5 uur in totaal     Richtprijs: $109.99     Taal: Engels    

Customer Service Success: Take Your Skills to the Next Level

Great customer service is the foundation of any successful business. With the right skills, you have the power to build customer loyalty and create positive service experiences. When you listen and understand your customers' needs and commu..

Doelgroep: Individuals working in customer-facing roles,Freelancers and business owners who want to impress their customers and stand out from competitors,Managers looking to provide training and improve the per..

Duur: 3,5 uur in totaal     Richtprijs: $199.99     Taal: Engels    

Customer Service Training

In Customer Service Training Course, you'll learn everything you need to get started with Customer Service such as Definition, Type, the Skillset required to be successful and Customer Service Operation Management. We'll work together discu..

Doelgroep: Customer Service,Beginner in Customer Service or being interested in joining Customer Service as the career,Looking for a solution to your customer service department,Find a job in customer service,Le..

Duur: 1 uur in totaal     Richtprijs: $19.99     Taal: Engels    

Customer Service Training

Would You Like to Learn How to Get Happy & Satisfied Customers?Then, You've Come To The Right Place!Customer Service Training | Get Satisfied & Happy Customers is an Online Video Course For Anyone Wanting To Learn How To Give C..

Doelgroep: Customer Support Professionals,Business Owners,Anyone Wanting to Improve Their Customer Service,People Looking for Jobs in Customer Service..

Duur: 1 hour     Richtprijs: $99.99     Taal: Engels    

Customer Service Training: Dealing with Difficult Customers

Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills.Wat je leert: How to deal with difficult customers. , Conflict management skills for customer service. , You will learn t..

Doelgroep: Alle niveaus..

Duur: 1,5 uur in totaal     Taal: Engels    

Customer Service Training: Empathy and Active Listening

Transform Your Customer Service in Just 7 Days| ! Microlearning for Busy Customer Support Professionals and Teams.Wat je leert: Learn the benefits of becoming an effective listener in communication , Use active listening techniques to impro..

Doelgroep: Alle niveaus..

Duur: 1 uur in totaal     Taal: Engels    

Customer Service, Customer Support, And Customer Experience

Customer experience is when you proactively provide great customer care, delight people, and turn them into raving super-fans.Customer service is when you reactively deal with customer problems, delight them, and turn them into raving ..

Doelgroep: Entrepreneurs and small business owners who need to do customer support..

Duur: 3 hours     Richtprijs: $19.99     Taal: Engels    

Customer Service: 6 Keys To Exceptional Customer Service

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service.Wat je leert: What customer experience means , What brand personality means , Common mistakes businesses make..

Doelgroep: Alle niveaus..

Duur: 2 uur in totaal     Taal: Engels