IT Service Management Foundation based on ISO/IEC 20000 - Udemy
Doelgroep:
IT Service Management Foundation is designed for professionals who play a role in the processes of IT service management and who are interested in the broader scope of the IT service management system.
Duur: 116 vragen
Richtprijs: $19.99
Taal: Engels
Aanbieder: Udemy
Duur: 116 vragen
Richtprijs: $19.99
Taal: Engels
Aanbieder: Udemy
IT Service Management Foundation tests a candidate’s fundamental knowledge of key information and concepts of ITSM. The emphasis is placed on the service management system (SMS) and service management processes. Specifically the core concepts and basic terminology of ITSM based on ISO/IEC 20000:2011.
**** This course does not content the study material. This course contains 116 questions ****