Vind een opleiding

50755 cursussen van Udemy

IT Service Management

This course provides those are professional, to support professional who already working in Information Technology service management with an understanding of how to integrate a series of steps that an organization uses to implement Soluti..

Doelgroep: Project Managers,Project Executives/ Engineers,ITSM ( IT Service Management) Professionals,IT Support and Leads,ITSM practitioners managing the operation of IT-enabled \ digital products and services,..

Duur: 5 uur in totaal     Richtprijs: $104.99     Taal: Engels    

IT Service Management (ITSM) Full Course with Certificate

Complete IT Service Management Course with ManageEngine Technical Demo lab.Wat je leert: Incident Management , Asset Management , Software Management..

Doelgroep: Alle niveaus..

Duur: 1 uur in totaal     Taal: Engels    

IT Service Management (ITSM) with ISO/IEC 20000:2018-Part-1

ITIL 4 alternative training, also learn how to integrate IT service management processes with or without ITIL 4.Wat je leert: What is Service , What is Service Management , What is Service Management System..

Doelgroep: Voor gevorderden..

Duur: 7 uur in totaal     Taal: Engels    

IT Service Management Foundation based on ISO/IEC 20000

IT Service Management Foundation tests a candidate’s fundamental knowledge of key information and concepts of ITSM. The emphasis is placed on the service management system (SMS) and service management processes. Specifically the core conc..

Doelgroep: IT Service Management Foundation is designed for professionals who play a role in the processes of IT service management and who are interested in the broader scope of the IT service management system..

Duur: 116 vragen     Richtprijs: $19.99     Taal: Engels    

IT Service Management ITIL Services: Setup & improve

Learn how to set up ITIL service management services and optimize their operations including using AI ChatGPT.Wat je leert: Understand the steps for setting up specific ITIL services , Importance of Policy and how different services have di..

Doelgroep: Alle niveaus..

Duur: 6 uur in totaal     Taal: Engels    

IT Service Management with ITIL 4 Foundation -Full Training

Learn about ITIL 4, ITSM, Concepts of Service Management, the Four Dimensions, Service Value System and Practices..Wat je leert: Overview of IT Service Management and ITIL , Concepts of Service Management , The Four Dimensions of Service Ma..

Doelgroep: Alle niveaus..

Duur: 3 uur in totaal     Taal: Engels    

IT Service Management with ITIL 4 Foundation Course

Learn and Unlock Your Service Management with ITIL 4, Real-World Scenarios, Practical Examples and Mockup exams.Wat je leert: Explaning ITIL 4, Service Value System, Guiding Principles, Continual Improvement and other components , Understan..

Doelgroep: Voor beginners..

Duur: 7,5 uur in totaal     Taal: Engels    

IT Service management: develop SLA, Service catalog, OLA

Learn to deliver business value by IT services!This course is for both business and IT managers. The course main goal is to deliver the best IT management practices, and help both IT and business managers create business value by using IT s..

Doelgroep: IT managers,CIO,IT support staff,Help Desk staff,Business customers,IT service users,System administrators,IT engineers,IT developers..

Duur: 1 uur in totaal     Richtprijs: $39.99     Taal: Engels    

IT service operations and Service Desk management

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam..Wat je leert: Develop procedures for Incident resolving , Develop models for specific types of Incidents and Service Requests..

Doelgroep: Voor gevorderden..

Duur: 2,5 uur in totaal     Taal: Engels    

IT Support and Service Desk jobs -Crash Course for Beginners

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1.Wat je leert: How a Support / Service Desk operates , Tools to use and install , Create, assign, resolve, and close a ticke..

Doelgroep: Voor beginners..

Duur: 4 uur in totaal     Taal: Engels    

IT Support Fundamentals for IT Beginners

IT Support Skills for IT Beginners.Wat je leert: Understand the network and network devices in a business world , Understand and troubleshoot Windows 10 operating system , Understand what the Internet is, how it works in a corporate environ..

Doelgroep: Voor beginners..

Duur: 15 uur in totaal     Taal: Engels    

IT Support Technical Skills Bootcamp

Hands-on Technical skills for IT Support Professionals.Wat je leert: Gain skills required to succeed in an entry-level IT job , Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debug..

Doelgroep: Voor beginners..

Duur: 39 uur in totaal     Taal: Engels    

IT Support Technical Skills Helpdesk

Hands-on Technical skills for IT Support Learners.Wat je leert: active directory , desktop support , tech support..

Doelgroep: Voor gevorderden..

Duur: 12,5 uur in totaal     Taal: Engels    

IT Support/HelpDesk Fundamentals - 9 Topics in one course!

Master the skills and attributes sought after by employers for IT Help Desk, IT Support, and IT Technician positions.Wat je leert: This is a foundation course designed keeping a beginner in mind. This course covers following 9 topics in a v..

Doelgroep: Voor beginners..

Duur: 3,5 uur in totaal     Taal: Engels    

IT Surveillance and Computer Forensics from Scratch HACKING+

Surveillance Methods and Computer Forensics Basics - 101 Video Training with PDFs. Practical Ethical Hacking techniques..Wat je leert: IT Surveillance Methods , Computer Forensics from Scratch , 30+ TRAINING VIDEO TUTORIALS..

Doelgroep: Alle niveaus..

Duur: 9 uur in totaal     Taal: Engels