Overzicht cursussen Overeenkomst inzake dienstverleningsniveau
Doelgroep: Alle niveaus..
Type Opleiding: online/e-learning
Taal: Engels
Duur:
1,5 uur in totaal
Partner: Udemy
Instructeur:
Koray Demir, MRICS, PMP
Learn and apply essential principles and practices for effective Service Level Agreements (SLAs).
Wat je leert: Define what a Service Level Agreement (SLA) is and explain its significance in business operations. , Differentiate between traditional contracts and SLAs, understanding their respective structures, scopes, and purposes. , Identify the benefits and challenges associat
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Wat je leert: Define what a Service Level Agreement (SLA) is and explain its significance in business operations. , Differentiate between traditional contracts and SLAs, understanding their respective structures, scopes, and purposes. , Identify the benefits and challenges associat
Doelgroep: Voor gevorderden..
Type Opleiding: online/e-learning
Taal: Engels
Duur:
3,5 uur in totaal
Partner: Udemy
Instructeur:
Wilko van de Kamp
Transform your service organization with practical service level management and continuous improvement strategies..
Wat je leert: Discover how Service Level Management can be used as a powerful instrument to monitor and improve service quality within your organization. , Through practical examples and exercises, you will gain a comprehensive understanding of the Service Level M
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Wat je leert: Discover how Service Level Management can be used as a powerful instrument to monitor and improve service quality within your organization. , Through practical examples and exercises, you will gain a comprehensive understanding of the Service Level M
Doelgroep: Alle niveaus..
Type Opleiding: online/e-learning
Taal: Engels
Duur:
19,5 uur in totaal
Partner: Udemy
Instructeur:
Arash Deljoo
Concepts , Configuration and Verification.
Wat je leert: QoS Overview , QoS Tools and Architectures , MQC, QPM, and AutoQoS
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Wat je leert: QoS Overview , QoS Tools and Architectures , MQC, QPM, and AutoQoS