Doelgroep: Anyone who is preparing for ISO/IEC 20000 - ITSM Certification Exam..
Bedrijf: Udemy
Duur:
120 vragen
Richtprijs: €19.99
ISO/IEC 20000 is recognized as the first international standard for IT service management, which states the requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain, and improve an SMS. The standard includes two main parts which enable IT service providers to identify methods to develop the quality of the services they deliver to their clients, both i
Meer info